“First appointment with Mary (HRT treatment)”
I had my first appointment with Mary on the 12th of February after a long battle with the NHS to continue my HRT treatment after returning to the UK from overseas. All I can do is sing praise! Mary was simply the most kindest medical professional I have ever met in my life. Not only did she listen to my needs (and many frustrations), she acted upon them and drew up a personalized plan catered to my needs. 10 minutes into my appointment and I felt like I was chatting with someone I have known for years, Mary made me feel very comfortable, valid, understood and was very informative. Having troubles with the NHS has turned out to be a blessing in disguise as I am now receiving more modern treatments with a professional who genuinely cares for my wellbeing and needs, who I can continue seeing even if I am not in the UK consistently! I couldn’t recommend Mary anymore to anybody who is either looking to start or continue HRT. Aside from my experience with Mary, the clinic itself was very clean, calm and welcoming. Despite a little bump in the road at the start (receptionist forgot my name and directed Mary to the wrong patient when there were only three people in the waiting room), my experience with the clinic as a whole was great. The staff were friendly and welcoming.