I had my initial assessment with Vickie Paterski, who was very friendly and easy to talk to. The appointment was handled in a professional but welcoming way.
At my next appointment I saw Natalie, who who was also fantastic. She was professional, but also friendly and enthusiastic, and made sure I was comfortable and happy all the way through. She explained everything very clearly and checked that I understood everything, but also that I understood why she was asking about certain things.
The non-medical staff at the clinic are also very helpful and approachable. The building itself is nice and well-maintained, and I found the whole experience to be pleasant and totally reassuring.