I have had all of my care through LTC – psych assessments, hormone therapy and top surgery. Throughout, the whole team has been really clear and friendly. They are really quick to respond to emails and phone calls. When I have had issues/queries with hormones, they have provided advice and instructions straight away. When I had top surgery, it was really good to have 24/7 access to nurse advice. I have been treated with great respect throughout and the level of care has been excellent. I have had no issues whatsoever and am really pleased that I chose this clinic for my journey.